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Student Policies

Accessibility & Accommodation Request Policy

How to request a reasonable accommodation and how requests are reviewed and protected.

Effective for Independent Student EnrollmentLast updated: October 30, 2026

Commitment

MILD provides reasonable accommodations so students with disabilities or other qualifying needs can participate fully.

Individualized review

Each request is reviewed individually based on the student's needs and the program requirements.

How to request

Email terrence@mitchellsinstitute.org or call 877-806-4824 describing the barrier and the accommodation requested. Requests may be made before or during enrollment. MILD may ask for reasonable information to understand the need.

Examples

  • Extended time on assessments
  • Alternative formats for materials
  • Captioned or transcribed video
  • Compatibility with assistive technology
  • An extension of the completion period

Completion extensions

MILD may approve an extension beyond the standard 30-day completion period when appropriate.

Assessment accommodations

Accommodations may apply to assessments, provided they do not remove the skills the assessment is designed to measure.

Accessible formats and technology

MILD provides accessible formats and technology where reasonably available.

Confidentiality

Accommodation information is kept confidential and shared only with those who need it to provide the accommodation.

No retaliation

Requesting an accommodation will not affect your standing.

Reconsideration

If you disagree with a decision, you may request reconsideration in writing or use the Complaint Resolution Policy.

Applicable law

MILD policies are subject to applicable law. Where the law gives you greater rights than these terms, those legally required rights control.

Contact

Mitchell's Institute of Learning & Development (MILD) LLC
2625 E Date Palm Paseo, Apt 3231
Ontario, CA 91764
877-806-4824
terrence@mitchellsinstitute.org
https://mitchellsinstitute.com

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