Student Policies
Accessibility & Accommodation Request Policy
How to request a reasonable accommodation and how requests are reviewed and protected.
Effective for Independent Student EnrollmentLast updated: October 30, 2026
Commitment
MILD provides reasonable accommodations so students with disabilities or other qualifying needs can participate fully.
Individualized review
Each request is reviewed individually based on the student's needs and the program requirements.
How to request
Email terrence@mitchellsinstitute.org or call 877-806-4824 describing the barrier and the accommodation requested. Requests may be made before or during enrollment. MILD may ask for reasonable information to understand the need.
Examples
- Extended time on assessments
- Alternative formats for materials
- Captioned or transcribed video
- Compatibility with assistive technology
- An extension of the completion period
Completion extensions
MILD may approve an extension beyond the standard 30-day completion period when appropriate.
Assessment accommodations
Accommodations may apply to assessments, provided they do not remove the skills the assessment is designed to measure.
Accessible formats and technology
MILD provides accessible formats and technology where reasonably available.
Confidentiality
Accommodation information is kept confidential and shared only with those who need it to provide the accommodation.
No retaliation
Requesting an accommodation will not affect your standing.
Reconsideration
If you disagree with a decision, you may request reconsideration in writing or use the Complaint Resolution Policy.
Applicable law
MILD policies are subject to applicable law. Where the law gives you greater rights than these terms, those legally required rights control.
Contact
2625 E Date Palm Paseo, Apt 3231
Ontario, CA 91764
877-806-4824
terrence@mitchellsinstitute.org
https://mitchellsinstitute.com
All Student Policies · Independent Enrollment · Privacy Policy
